Monday, March 5, 2012

Update from Tauseef — on our way to Thailand


The last 20 days have been the most challenging of our lives, but I am writing this entry with hope, as today my father will be med-evac’ed to Bangkok within the next couple of hours.

The best analogy I can use to describe our mental state is that of a bowling pin. Every time we seem to be making progress we are knocked down, only to pick each other up again to try to explore another avenue to get our father home. 

It has been an extremely draining journey to get to this point. Although there have been many lows during the last three weeks, I have come out of this experience with a restored faith in mankind. Without the support of our friends and family I’m sure we would not have been able to accomplish all that we have so far, but it has been the good faith and kindness of strangers that has really made the difference.

Arriving in Dhaka
Upon arrival and once we digested the magnitude of our father’s injuries, our priority was to get him home ASAP. Bangladesh has developed vastly from my childhood memories, but in all honesty there is no comparison between the medical treatment available here to that available in Australia.

My father is of the same opinion. In a conversation I had we him before he left he said that he had no intention of moving back to the subcontinent — primarily because his sons are both in Australia, but also because he has no faith in the medical treatment available here. The main purpose of his journey was to commence wrapping things up, so he didn’t have a need to return. The irony of this is has been very difficult to digest.

If I could use two words to describe my father it would be stubborn and determined. Since retiring five years ago, he’d spend on average three months a year in Bangladesh. So when I suggested travel insurance last year it wasn’t something that he thought he required. 

If you’re going away, please buy travel insurance!

On our second day in the country we were given the contact details of a young Australian, Victoria, who is in Bangladesh on a humanitarian mission. She’s an occupational therapist who works with people who have spinal injuries. Luckily she had a few days off and was coming into Dhaka. She easily spent 60 hours with us the first week alone running around, talking to doctors and helping us get dad home. My brother and I have been so humbled by her efforts and will never forget all that she has done for us. I’m not a religious person, but I believe that her being in the right place at the right time was nothing short of a miracle.

My father was in an ICU ward. We could only see him for 15 minutes a day. But we were meant to find solace in the fact that he was supposedly under the care of the best neurologist in the subcontinent Dr Chanday. But he has not made getting dad home easy for us. It is my personal opinion that us wanting to take our father back to Australia hurt his ego. I’m not in a position to judge the medical treatment they have provided dad, but certainly this doctor’s bedside manner has been terrible.

Victoria was able to get in touch with a contact of hers at the Prince of Wales Hospital in Sydney, Dr Lee. He too has worked tirelessly, spending several hours assessing all of dad’s scan, results and tests and ultimately trying to get him home and under his care.  On many occasions he has tried to contact Dr Chanday, but this has failed due to the fact that Chanday is an egomaniac and refuses foreign assistance.  @!!#$% #%$T^$ ^%#$^$$#%

We were told originally by the Australian Consulate that the med-evacuation would cost roughly $100K, so we started preparing. The next day the official quote came in. It was going to cost $273K, to be paid upfront, which is out of our means seeing we’re overseas and every minute counts. We were built up only to be crushed again!

Dr Lee then contacted many of his colleagues around the world. He also asked an Australian not-for-profit organisation, CareFlight, for a quote. This came back at $203K which was still out of our reach, but it later put together a package for $100K: this involved sending their doctors and equipment to travel with dad, purchasing eight seats on a commercial airline. So we got the ball rolling to make that happen and accept the latter quote. We sent them all of dad’s reports, scans and a detailed case summary.

The medical maze
We were put in touch with Dr Walker who would be travelling with dad. In 10 minutes we learnt more from him regarding dad’s situation and what he’d be up against than we did from Chanday in a week. Once again Dr Walker tried tirelessly to get in touch with Chanday, but had no luck. All was ready to go, all we needed was Chanday to fill up a form from Singapore Airlines regarding dad’s condition and the doctors would be on their way, but he refused. Once again built up only to be crushed!

After this, for the first time in almost two weeks Dr Chanday decided to speak to my father. He told him about the magnitude about his injuries and his potential outlook. I went into see my father not long after that conversation and it was the most difficult 15 minutes of my life. The accident did not injure his brain, his ability to communicate or his stubbornness and determination, but I’m 100% certain that that conversation changed him forever.

At this point an article was written about dad and our situation. An organisation called Medical Wings read the story and contacted the Australian Consulate offering to provide its services at 0% profit — but even so, the quote exceeded our means. Medical Wings then reduced its costs by a further $20K, but the amount was still difficult for us to arrange here and time was running out.

Thailand and what’s next
Although Dr Walker could no longer help us in terms of the evacuation, he has been in constant contact and provided us with the details of an Australian Doctor, Dr Morley, in Bangkok who heads a team of neuro/spinal surgeons in world class hospital in Bangkok.

Karen, a staff member at Australian Consulate, also provided us with the details of Dr Morley, who with the help of Dr Unuk in Bangkok helped get to the point where we are today.

The progress we have made towards getting dad home has come mainly from the help of others, people who we have never met, but are helping us out of the goodness of their heart. This whole experience has humbled me and made me want to become a better person so that one day when needed, I am able to help others in need as we have been helped.

It is a long journey home, and a longer journey for my father still, but I am certain that his stubbornness and determination will get him through this.

With lots of love,
Tauseef and Tan.